ROYAL BANK OF CANADA REPORTS FOURTH QUARTER AND 2023 RESULTS
All amounts are in Canadian dollars and are based on our audited Annual and unaudited Interim Consolidated Financial Statements for the year and quarter ended October 31, 2023 and related notes prepared in accordance with International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board, unless otherwise noted. Our 2023 Annual Report (which includes our audited Annual Consolidated Financial Statements and accompanying Management’s Discussion & Analysis), our 2023 Annual Information Form and our Supplementary Financial Information are available on our website at http://www.rbc.com/investorrelations and on https://www.sedarplus.ca.
2023 Net income
$14.9 Billion
Down 6% YoY
2023 Diluted EPS1
$10.50
Down 5% YoY
2023 Total PCL2
$2,468 Million
PCL on loans ratio3
up 23 bps4 YoY
2023 ROE5
14.2%
Down from 16.4%
last year
CET1 Ratio6
14.5%
Above regulatory
requirements
2023 Adjusted net income7
$16.1 Billion
Up slightly from
last year
2023 Adjusted diluted EPS7
$11.38
Up 2% YoY
2023 Total ACL8
$5.4 Billion
ACL on loans ratio9
up 3 bps QoQ
2023 Adjusted ROE7
15.4%
Down from 16.6%
last year
2023 LCR10
131%
Down from 134%
last quarter
TORONTO, Nov. 30, 2023 /CNW/ – Royal Bank of Canada11 (TSX: RY) (NYSE: RY) today reported net income of $14.9 billion for the year ended October 31, 2023, down $941 million or 6% from the prior year. Diluted EPS12 was $10.50, down 5% over the prior year. Adjusted net income7 of $16.1 billion was up slightly from the prior year. Adjusted diluted EPS7 of $11.38 was up 2% from the prior year. 1
Our consolidated results reflect an increase in total PCL of $2.0 billion from a year ago, primarily reflecting higher provisions in Personal & Commercial Banking and Capital Markets. The PCL on loans ratio of 29 bps increased 23 bps from the prior year. The PCL on impaired loans ratio12 was 21 bps, up 11 bps from the prior year as provisions continue to trend upwards from pandemic lows. Results benefitted from lower taxes reflecting a favourable shift in earnings mix and the impact of the specified item relating to certain deferred tax adjustments of $578 million.
Pre-provision, pre-tax earnings7 of $20.9 billion were up 2% from last year, mainly reflecting higher net interest income driven by higher spreads and strong volume growth in Canadian Banking and higher loan growth in Wealth Management. Higher revenue in Capital Markets reflecting higher revenue in Corporate & Investment Banking and Global Markets also contributed to the increase. These factors were partially offset by higher staff-related expenses (including severance) and professional fees. Ongoing technology investments and higher discretionary costs to support strong client-driven growth also contributed to higher expenses.
Our capital position remained robust with a Common Equity Tier 1 (CET1) ratio6 of 14.5%, up 190 bps from the prior year, supporting solid volume growth. In addition, this year we returned $7.4 billion to our shareholders through dividends.
Today, we declared a quarterly dividend of $1.38 per share reflecting an increase of $0.03 or 2%.
“In a year defined by uncertainty, RBC served as a stabilizing force for our clients, communities, colleagues and shareholders. Our overall performance in 2023 exemplifies our standing as an all-weather bank. Our strong balance sheet, prudent risk management and diversified business model continue to underpin our ability to deliver differentiated client experiences and advice across all our businesses. As we enter 2024, RBC will work to provide the best client value as efficiently as possible, sharpening our focus to ensure our people and investments are aligned to build the bank of the future. Across RBC, our employees remain steadfast in their commitment to helping clients and communities adapt and thrive in a changing world.”
– Dave McKay, President and Chief Executive Officer of Royal Bank of Canada
_______________________
1
Earnings per share (EPS).
2
Provision for credit losses (PCL).
3
PCL on loans ratio is calculated as PCL on loans as a percentage of average net loans and acceptances.
4
Basis points (bps).
5
Return on equity (ROE). For further information, refer to the Key performance and non-GAAP measures section on pages 11 to 13 of this Earnings Release.
6
This ratio is calculated by dividing Common Equity Tier 1 (CET1) by risk-weighted assets, in accordance with the Office of the Superintendent of Financial Institutions’ (OSFI) Basel III Capital Adequacy Requirements (CAR) guideline.
7
These are non-GAAP measures. For further information, including a reconciliation, refer to the Key performance and non-GAAP measures section on pages 11 to 13 of this Earnings Release.
8
Allowance for credit losses (ACL).
9
ACL on loans ratio is calculated as ACL on loans as a percentage of total loans and acceptances.
10
The Liquidity coverage ratio (LCR) is calculated in accordance with OSFI’s Liquidity Adequacy Requirements (LAR) guideline. For further details, refer to the Liquidity and funding risk section of our 2023 Annual Report.
11
When we say “we”, “us”, “our”, or “RBC”, we mean Royal Bank of Canada and its subsidiaries, as applicable.
12
PCL on impaired loans ratio is calculated as PCL on impaired loans as a percentage of average net loans and acceptances.
2023 Full-Year Business Segment Performance
1% lower earnings in Personal & Commercial Banking, primarily attributable to higher provisions on performing and impaired loans reflecting a credit environment impacted by slowing economic growth and rising interest rates, with the benchmark interest rate up by 125 bps in fiscal 2023 and by 475 bps since the beginning of March 2022. Higher expenses mainly reflecting staff-related (including higher average FTE) and marketing costs, as well as ongoing investments in technology to enhance the client experience and deliver personalized advice, also contributed to the decrease in earnings. Our results were also impacted by a higher effective tax rate reflecting the 1.5% increase in the Canadian corporate tax rate, which was implemented at the beginning of the fiscal year. These factors were partially offset by higher net interest income reflecting higher spreads, largely as a result of interest rate increases, and average volume growth of 8% in deposits (with significant growth in term deposit products reflecting client preference for higher yields) and 7% in loans (with strong double-digit loan growth in business lending and credit cards) in Canadian Banking. Approximately 650 thousand net new clients were added in Canadian Banking in 2023, up more than 60% from last year.24% lower earnings in Wealth Management, mainly attributable to higher staff costs and professional fees, largely reflecting continued investments in the operational infrastructure of City National. Higher PCL and the impact of the specified item relating to impairment losses on our interest in an associated company also contributed to the decrease. These factors were partially offset by higher net interest income driven by higher interest rates. Adjusted net income[13] decreased 19%. Our wealth advisory businesses performed well with continued net positive flows of fee-based client assets reflecting the quality of our advice, clients’ trust in our brand and the breadth of our investment and holistic wealth planning solutions. City National saw average loan growth of 12% (based on U.S. dollar figures).6% lower earnings in Insurance, largely due to higher capital funding costs, partially offset by improved claims experience. The business generated over $1 billion in group annuity new business sales representing ~20% growth, and providing retirement income security to more Canadian retirees.23% earnings growth in Capital Markets, mainly due to lower taxes reflecting changes in earnings mix, higher revenue in Corporate & Investment Banking and Global Markets and the impact of foreign exchange translation. While industry-wide fee pools remained muted as clients largely maintained a risk-off position, our market share gains helped deliver strong results. These factors were partially offset by higher PCL, higher compensation and ongoing technology investments. Trading activity remained elevated as we saw improvement in the credit trading environment as well as robust results in macro-focused businesses, such as rates, underpinned by strong client flows.
Q4 2023 Performance
Net income and diluted EPS of $4.1 billion and $2.90, respectively, were both up 6% from a year ago. Adjusted net income13 and adjusted diluted EPS13 of $4.0 billion and $2.78, respectively, were up 1% and flat compared to the prior year, respectively.
Results this quarter reflected higher provisions for credit losses, with a PCL on loans ratio of 34 bps. Results benefitted from lower taxes reflecting a favourable shift in earnings mix and the impact of the specified item relating to certain deferred tax adjustments of $578 million.
Pre-provision, pre-tax earnings13 of $4.8 billion were down 9% from a year ago, due to lower revenue in Wealth Management, largely reflecting the impact of impairment losses with respect to our interest in an associated company, as well as lower revenue in Global Markets. Results were also impacted by higher expenses, reflecting higher staff-related costs including severance, higher professional fees, ongoing technology investments and other items, such as legal provisions in U.S. Wealth Management. These factors were partially offset by higher net interest income driven by higher spreads and strong volume growth in Canadian Banking, higher revenue in Corporate & Investment Banking, and higher fee-based revenue in Wealth Management.
Compared to last quarter, net income was up $259 million or 7% reflecting higher results in Corporate Support, Insurance and Capital Markets, partially offset by lower results in Wealth Management and Personal & Commercial Banking. Adjusted net income13 was down 1% over the same period.
Q4 2023
Compared to
Q4 2022
Reported:
· Net income of $4,131 million
· Diluted EPS of $2.90
· ROE of 15.2%
· CET1 ratio14 of 14.5%
↑ 6%
↑ 6%
↓40 bps
↑190 bps190 bps
Adjusted13:
· Net income of $3,965 million
· Diluted EPS of $2.78
· ROE of 14.6%
↑ 1%
→ 0%
↓ 120 bps
Q4 2023
Compared to
Q3 2023
· Net income of $4,131 million
· Diluted EPS of $2.90
· ROE of 15.2%
· CET1 ratio14 of 14.5%14
↑ 7%
↑ 6%
↑ 60 bps
↑ 40 bps
· Net income of $3,965 million
· Diluted EPS of $2.78
· ROE of 14.6%
↓ 1%
↓ 2%
↓ 50 bps
_________________
13
These are non-GAAP measures. For further information, including a reconciliation, refer to the Key performance and non-GAAP measures section on pages 11 to 13 of this Earnings Release.
14
This ratio is calculated by dividing CET1 by risk-weighted assets, in accordance with OSFI’s Basel III CAR guideline.
Q4 2023 Business and Reporting Segment Performance
Personal & Commercial Banking
Net income of $2,091 million decreased $48 million or 2% from a year ago, primarily attributable to higher PCL and higher staff-related costs, largely reflecting severance. A higher effective tax rate reflecting the 1.5% increase in the Canadian corporate tax rate also contributed to the decrease. These factors were partially offset by higher net interest income, reflecting higher spreads and average volume growth of 7% in Canadian Banking.
Compared to last quarter, net income decreased $43 million or 2%, primarily due to higher PCL on performing loans in our Canadian Banking portfolios driven by unfavourable changes in credit quality and higher staff-related costs, largely reflecting severance. These factors were partially offset by higher net interest income, primarily attributable to higher spreads and average volume growth of 3% in Canadian Banking.
Wealth Management
Net income decreased $607 million or 74% from a year ago, mainly due to the impact of the specified item relating to impairment losses on our interest in an associated company, higher staff costs and professional fees, largely reflecting continued investments in the operational infrastructure of City National, and the impact of legal provisions. These factors were partially offset by higher average fee-based client assets reflecting market appreciation and net sales. Adjusted net income15 decreased $430 million or 52%.
Compared to last quarter, net income decreased $448 million or 68%, mainly due to the impact of the specified item relating to impairment losses on our interest in an associated company, the impact of legal provisions and the gain on the partial sale of RBC Investor Services® operations in the prior quarter. These factors were partially offset by higher net interest income driven by higher interest rates. Adjusted net income15 decreased $271 million or 41%.
Insurance
Net income of $289 million increased $21 million or 8% from last year, mainly due to improved claims experience, a premium adjustment in the prior year, benefits from favourable reinsurance contract renegotiations and business growth. These factors were partially offset by lower favourable investment-related experience and higher capital funding costs.
Compared to last quarter, net income increased $62 million or 27%, mainly due to favourable annual actuarial assumption updates and improved claims experience. These factors were partially offset by lower favourable investment-related experience.
Capital Markets
Net income of $987 million increased $260 million or 36% from a year ago, primarily due to lower taxes reflecting changes in earnings mix and higher revenue in Corporate & Investment Banking. These factors were partially offset by higher PCL and lower revenue in Global Markets.
Compared to last quarter, net income increased $38 million or 4%, mainly due to lower taxes reflecting changes in earnings mix and lower PCL mainly on impaired loans. Higher loan syndication activity, largely in the U.S., also contributed to the increase. These factors were partially offset by lower fixed income and equity trading revenue across most regions.
Corporate Support
Net income was $549 million in the current quarter, primarily due to a specified item relating to certain deferred tax adjustments of $578 million, as well as a favourable impact from tax-related items. These factors were partially offset by the after-tax impact of transaction and integration costs of $167 million relating to the planned acquisition of HSBC Canada, which is treated as a specified item. Net loss was $101 million in the prior quarter, primarily due to transaction and integration costs of $84 million relating to the planned acquisition of HSBC Canada, which is treated as a specified item. Net loss was $74 million in the prior year, primarily due to residual unallocated items and unfavourable tax adjustments.
Capital, Liquidity and Credit Quality
Capital – As at October 31, 2023, our CET1 ratio16 was 14.5%, up 190 bps from last year, mainly reflecting net internal capital generation, the favorable impact of the Basel III reforms and share issuances under the DRIP. These factors were partially offset by risk-weighted asset growth (excluding FX) and the impact of the CRD and other tax related adjustments.
Liquidity – For the quarter ended October 31, 2023, the average LCR17 was 131%, which translates into a surplus of approximately $91 billion, compared to 134% and a surplus of approximately $97 billion in the prior quarter. Average LCR levels decreased from prior quarter primarily due to lower wholesale funding levels and loan growth, partially offset by an increase in client deposits.
The Net Stable Funding Ratio18 (NSFR) as at October 31, 2023 was 113%, which translates into a surplus of approximately $109 billion, compared to 112% and a surplus of approximately $104 billion in the prior quarter. NSFR increased compared to the prior quarter mainly due to an increase in deposits and stable funding, partially offset by loan growth. 17
________________
15
These are non-GAAP measures. For further information, including a reconciliation, refer to the Key performance and non-GAAP measures section on pages 11 to 13 of this Earnings Release.
16
This ratio is calculated by dividing CET1 by risk-weighted assets, in accordance with OSFI’s Basel III CAR guideline.
17
The LCR is calculated in accordance with OSFI’s LAR guideline. For further details, refer to the Liquidity and funding risk section of our 2023 Annual Report.
Credit Quality
Q4 2023 vs. Q4 2022
Total PCL of $720 million increased $339 million or 89% from a year ago, primarily reflecting higher provisions in Personal & Commercial Banking and Capital Markets. The PCL on loans ratio of 34 bps increased 16 bps. The PCL on impaired loans ratio of 25 bps increased 13 bps.
PCL on performing loans of $194 million increased $68 million or 54%, mainly due to higher provisions in Personal & Commercial Banking as last year reflected the impact of releases in our Caribbean Banking portfolios driven by the recovery from the COVID-19 pandemic and model updates.
PCL on impaired loans of $539 million increased $285 million, mainly reflecting higher provisions in our Canadian Banking portfolios. Higher provisions in Capital Markets across most sectors also contributed to the increase.
Q4 2023 vs. Q3 2023
Total PCL increased $104 million or 17% from last quarter, primarily reflecting higher provisions in Personal & Commercial Banking and U.S. Wealth Management (including City National), partially offset by lower provisions in Capital Markets. The PCL on loans ratio of 34 bps increased 5 bps. The PCL on impaired loans ratio of 25 bps increased 2 bps.
PCL on performing loans increased $74 million or 62%, mainly due to higher provisions in our Canadian Banking portfolios, largely driven by unfavourable changes in credit quality.
PCL on impaired loans increased $40 million or 8%, mainly due to higher provisions in our Canadian Banking portfolios and in U.S. Wealth Management (including City National), primarily in the telecom and media and consumer discretionary sectors. This was partially offset by lower provisions in Capital Markets.
_____________________
18
The NSFR is calculated in accordance with OSFI’s LAR guideline. For further details, refer to the Liquidity and funding risk section of our 2023 Annual Report.
Selected financial and other highlights
As at or for the three months ended
As at or for the year ended
October 31
July 31
October 31
October 31
October 31
(Millions of Canadian dollars, except per share, number of and percentage amounts)
2023
2023
2022
2023
2022
Total revenue
$
13,026
$
14,489
$
12,567
$
56,129
$
48,985
Provision for credit losses (PCL)
720
616
381
2,468
484
Insurance policyholder benefits, claims and acquisition expense (PBCAE)
92
1,379
116
4,022
1,783
Non-interest expense
8,143
7,861
7,209
31,173
26,609
Income before income taxes
4,071
4,633
4,861
18,466
20,109
Net income
$
4,131
$
3,872
$
3,882
$
14,866
$
15,807
Net income – adjusted (1)
$
3,965
$
4,017
$
3,934
$
16,083
$
15,998
Segments – net income
Personal & Commercial Banking
$
2,091
$
2,134
$
2,139
$
8,266
$
8,370
Wealth Management (2)
215
663
822
2,427
3,210
Insurance
289
227
268
803
857
Capital Markets (2)
987
949
727
4,139
3,368
Corporate Support
549
(101)
(74)
(769)
2
Net income
$
4,131
$
3,872
$
3,882
$
14,866
$
15,807
Selected information
Earnings per share (EPS) – basic
$
2.90
$
2.74
$
2.75
$
10.51
$
11.08
– diluted
2.90
2.73
2.74
10.50
11.06
Earnings per share (EPS) – basic adjusted (1)
$
2.78
$
2.84
$
2.78
$
11.39
$
11.21
– diluted adjusted (1)
2.78
2.84
2.78
11.38
11.19
Return on common equity (ROE) (3), (4)
15.2 %
14.6 %
15.6 %
14.2 %
16.4 %
Return on common equity (ROE) adjusted (1)
14.6 %
15.1 %
15.8 %
15.4 %
16.6 %
Average common equity (3)
$
105,850
$
103,850
$
97,150
$
102,800
$
94,700
Net interest margin (NIM) – on average earning assets, net (4)
1.51 %
1.50 %
1.56 %
1.50 %
1.48 %
PCL on loans as a % of average net loans and acceptances
0.34 %
0.29 %
0.18 %
0.29 %
0.06 %
PCL on performing loans as a % of average net loans and acceptances
0.09 %
0.06 %
0.06 %
0.08 %
(0.04) %
PCL on impaired loans as a % of average net loans and acceptances
0.25 %
0.23 %
0.12 %
0.21 %
0.10 %
Gross impaired loans (GIL) as a % of loans and acceptances
0.42 %
0.38 %
0.26 %
0.42 %
0.26 %
Liquidity coverage ratio (LCR) (4), (5)
131 %
134 %
125 %
131 %
125 %
Net stable funding ratio (NSFR) (4), (5)
113 %
112 %
112 %
113 %
112 %
Capital, Leverage and Total loss absorbing capacity (TLAC) ratios (4), (6)
Common Equity Tier 1 (CET1) ratio
14.5 %
14.1 %
12.6 %
14.5 %
12.6 %
Tier 1 capital ratio
15.7 %
15.4 %
13.8 %
15.7 %
13.8 %
Total capital ratio
17.6 %
17.3 %
15.4 %
17.6 %
15.4 %
Leverage ratio
4.3 %
4.2 %
4.4 %
4.3 %
4.4 %
TLAC ratio
31.0 %
30.9 %
26.4 %
31.0 %
26.4 %
TLAC leverage ratio
8.5 %
8.5 %
8.5 %
8.5 %
8.5 %
Selected balance sheet and other information (7)
Total assets
$
2,004,992
$
1,957,734
$
1,917,219
$
2,004,992
$
1,917,219
Securities, net of applicable allowance
409,730
372,625
318,223
409,730
318,223
Loans, net of allowance for loan losses
852,773
835,714
819,965
852,773
819,965
Derivative related assets
142,450
115,914
154,439
142,450
154,439
Deposits
1,231,687
1,215,671
1,208,814
1,231,687
1,208,814
Common equity
110,347
105,004
100,746
110,347
100,746
Total risk-weighted assets (RWA) (4), (6)
596,223
585,899
609,879
596,223
609,879
Assets under management (AUM) (4)
1,067,500
1,095,400
999,700
1,067,500
999,700
Assets under administration (AUA) (4), (8), (9)
4,338,000
4,420,000
5,653,600
4,338,000
5,653,600
Common share information
Shares outstanding (000s) – average basic
1,399,337
1,393,515
1,386,925
1,391,020
1,403,654
– average diluted
1,400,465
1,394,939
1,388,548
1,392,529
1,406,034
– end of period
1,400,511
1,394,997
1,382,911
1,400,511
1,382,911
Dividends declared per common share
$
1.35
$
1.35
$
1.28
$
5.34
$
4.96
Dividend yield (4)
4.5 %
4.2 %
4.0 %
4.3 %
3.7 %
Dividend payout ratio (4)
47 %
49 %
47 %
51 %
45 %
Common share price (RY on TSX) (10)
$
110.76
$
130.73
$
126.05
$
110.76
$
126.05
Market capitalization (TSX) (10)
155,121
182,368
174,316
155,121
174,316
Business information (number of)
Employees (full-time equivalent) (FTE)
91,398
93,753
91,427
91,398
91,427
Bank branches
1,247
1,257
1,271
1,247
1,271
Automated teller machines (ATMs)
4,341
4,353
4,368
4,341
4,368
Period average US$ equivalent of C$1.00 (11)
$
0.732
$
0.750
$
0.739
$
0.741
$
0.774
Period-end US$ equivalent of C$1.00
$
0.721
$
0.758
$
0.734
$
0.721
$
0.734
(1)
These are non-GAAP measures. For further details, including a reconciliation, refer to the Key performance and non-GAAP measures section of this Earnings Release. Amounts have been revised from those previously presented to conform to our basis of presentation for this non-GAAP measure.
(2)
Amounts have been revised from those previously presented to conform to our new basis of segment presentation. For further details, refer to the About Royal Bank of Canada section of our 2023 Annual Report.
(3)
Average amounts are calculated using methods intended to approximate the average of the daily balances for the period. This includes average common equity used in the calculation of ROE. For further details, refer to the Key performance and non-GAAP measures section of this Earnings Release.
(4)
See the Glossary section of our annual Management’s Discussion and Analysis dated November 29, 2023, for the fiscal year ended October 31, 2023, available at www.sedarplus.ca, for an explanation of the composition of this measure. Such explanation is incorporated by reference hereto.
(5)
The LCR and NSFR are calculated in accordance with the OSFI’s LAR guideline. LCR is the average for the three months ended for each respective period. For further details, refer to the Liquidity and funding risk section of our 2023 Annual Report.
(6)
Capital ratios and RWA are calculated using OSFI’s CAR guideline, the Leverage ratio is calculated using OSFI’s Leverage Requirements (LR) guideline, and both the TLAC and TLAC leverage ratios are calculated using OSFI’s TLAC guideline. The results for the three months and year ended October 31, 2023 and three months ended July 31, 2023 reflect our adoption of the revised CAR and LR guidelines that came into effect in Q2 2023 as part of OSFI’s implementation of the Basel III reforms. For further details, refer to the Capital management section of our 2023 Annual Report.
(7)
Represents period-end spot balances.
(8)
AUA includes $13 billion and $7 billion (July 31, 2023 – $13 billion and $7 billion, October 31, 2022 – $15 billion and $6 billion) of securitized residential mortgages and credit card loans, respectively.
(9)
Comparative amounts have been revised from those previously presented.
(10)
Based on TSX closing market price at period-end.
(11)
Average amounts are calculated using month-end spot rates for the period.
Personal & Commercial Banking
As at or for the three months ended
October 31
July 31
October 31
(Millions of Canadian dollars, except percentage amounts and as otherwise noted)
2023
2023
2022
Net interest income
$
4,188
$
4,062
$
3,901
Non-interest income
1,530
1,501
1,518
Total revenue
5,718
5,563
5,419
PCL on performing assets
103
5
56
PCL on impaired assets
348
300
230
PCL
451
305
286
Non-interest expense
2,410
2,319
2,270
Income before income taxes
2,857
2,939
2,863
Net income
$
2,091
$
2,134
$
2,139
Revenue by business
Canadian Banking
$
5,434
$
5,292
$
5,179
Caribbean & U.S. Banking
284
271
240
Key ratios
ROE
26.7 %
28.1 %
30.5 %
NIM
2.77 %
2.74 %
2.72 %
Efficiency ratio (1)
42.1 %
41.7 %
41.9 %
Operating leverage (2)
(0.7) %
(1.5) %
8.9 %
Selected balance sheet information
Average total assets
$
631,500
$
619,700
$
597,600
Average total earning assets, net
599,400
588,400
569,000
Average loans and acceptances, net
607,200
596,000
574,300
Average deposits
621,000
601,100
570,200
Other information
AUA (3), (4), (5)
336,800
357,500
340,300
Average AUA
341,700
349,100
338,300
AUM (4)
5,900
5,700
5,600
Number of employees (FTE)
38,027
39,218
38,450
Credit information
PCL on impaired loans as a % of average net loans and acceptances
0.23 %
0.20 %
0.16 %
Other selected information – Canadian Banking
Net income
$
1,998
$
2,043
$
1,999
NIM
2.71 %
2.68 %
2.70 %
Efficiency ratio
40.9 %
40.5 %
40.3 %
Operating leverage
(1.4) %
(2.0) %
9.2 %
(1)
Calculated as non-interest expense divided by total revenue.
(2)
Defined as the difference between our revenue growth rate and non-interest expense growth rate.
(3)
AUA includes securitized residential mortgages and credit card loans as at October 31, 2023 of $13 billion and $7 billion, respectively (July 31, 2023 – $13 billion and $7 billion, October 31, 2022 – $15 billion and $6 billion).
(4)
Represents period-end spot balances.
(5)
Comparative amounts have been revised from those previously presented.
Q4 2023 vs. Q4 2022
Net income decreased $48 million or 2% from a year ago, primarily attributable to higher PCL and higher staff-related costs, largely reflecting severance. A higher effective tax rate reflecting the 1.5% increase in the Canadian corporate tax rate also contributed to the decrease. These factors were partially offset by higher net interest income, reflecting higher spreads and average volume growth of 7% in Canadian Banking.
Total revenue increased $299 million or 6%.
Canadian Banking revenue increased $255 million or 5%, primarily due to higher net interest income reflecting higher spreads and average volume growth of 9% in deposits and 6% in loans.
Caribbean & U.S. Banking revenue increased $44 million or 18%, mainly due to higher net interest income reflecting improved spreads.
Net interest margin was up 5 bps, mainly due to the impact of the higher interest rate environment.
PCL increased $165 million or 58%, mainly reflecting higher provisions on impaired loans in our Canadian Banking retail portfolios, resulting in an increase of 7 bps in the PCL on impaired loans ratio. Higher provisions on performing loans in our Caribbean Banking portfolios also contributed to the increase, mainly reflecting the impact of releases last year driven by the recovery from the COVID-19 pandemic and model updates. These drivers were partially offset by lower provisions on performing loans in our Canadian Banking retail portfolios.
Non-interest expense increased $140 million or 6%, mainly attributable to higher staff-related costs, largely reflecting severance.
Q4 2023 vs. Q3 2023
Net income decreased $43 million or 2% from last quarter, primarily due to higher PCL on performing loans in our Canadian Banking portfolios driven by unfavourable changes in credit quality and higher staff-related costs, largely reflecting severance. These factors were partially offset by higher net interest income, primarily attributable to higher spreads and average volume growth of 3% in Canadian Banking.
Net interest margin was up 3 bps, mainly due to the impact of the higher interest rate environment, partially offset by lower mortgage spreads mainly due to competitive pricing pressures.
Wealth Management
As at or for the three months ended
October 31
July 31
October 31
(Millions of Canadian dollars, except number of, percentage amounts and as otherwise noted)
2023
2023 (1)
2022 (1)
Net interest income (2)
$
1,143
$
1,047
$
1,189
Non-interest income (2)
3,045
3,355
3,098
Total revenue
4,188
4,402
4,287
PCL on performing assets
63
64
51
PCL on impaired assets
69
38
11
PCL
132
102
62
Non-interest expense
3,749
3,498
3,172
Income before income taxes
307
802
1,053
Net income
$
215
$
663
$
822
Revenue by business
Canadian Wealth Management
$
1,127
$
1,111
$
1,095
U.S. Wealth Management (including City National)
1,867
1,969
2,068
U.S. Wealth Management (including City National) (US$ millions)
1,369
1,477
1,529
Global Asset Management
674
635
644
International Wealth Management
338
324
169
Investor Services (3)
182
363
311
Key ratios
ROE
3.4 %
10.8 %
14.8 %
NIM (2)
2.91 %
2.48 %
2.86 %
Pre-tax margin (4)
7.3 %
18.2 %
24.6 %
Selected balance sheet information
Average total assets
$
177,600
$
191,900
$
185,300
Average total earning assets, net
156,000
167,400
164,900
Average loans and acceptances, net
114,200
112,400
111,900
Average deposits (3)
156,600
154,300
195,300
Other information
AUA (3), (5)
3,981,500
4,043,600
5,294,800
U.S. Wealth Management (including City National) (5)
752,700
756,300
700,100
U.S. Wealth Management (including City National) (US$ millions) (5)
542,800
573,500
513,700
Investor Services (5)
2,488,600
2,544,500
3,906,900
AUM (5)
1,058,900
1,086,800
991,500
Average AUA (3)
4,056,200
4,987,300
5,454,500
Average AUM
1,070,100
1,074,600
942,000
PCL on impaired loans as a % of average net loans and acceptances
0.24 %
0.13 %
0.04 %
Number of employees (FTE)
25,196
25,537
26,150
Number of advisors (6)
6,169
6,239
6,158
Adjusted results (7)
Total revenue – adjusted
$
4,430
$
4,402
$
4,287
Income before income taxes – adjusted
549
802
1,053
Net income – adjusted
392
663
822
U.S. Wealth Management (including City National) revenue – adjusted
2,109
1,969
2,068
U.S. Wealth Management (including City National) revenue (US$ millions) – adjusted
1,544
1,477
1,529
Key ratios – adjusted (7)
ROE – adjusted
6.3 %
10.8 %
14.8 %
Pre-tax margin – adjusted
12.4 %
18.2 %
24.6 %
For the three months ended
Estimated impact of U.S. dollar, British pound and Euro translation on key income statement items
Q4 2023 vs
Q4 2023 vs
(Millions of Canadian dollars, except percentage amounts)
Q4 2022
Q3 2023
Increase (decrease):
Total revenue
$
62
$
43
PCL
2
4
Non-interest expense
53
51
Net income
5
(11)
Percentage change in average US$ equivalent of C$1.00
(1) %
(2) %
Percentage change in average British pound equivalent of C$1.00
(8) %
0 %
Percentage change in average Euro equivalent of C$1.00
(8) %
0 %
(1)
Amounts have been revised from those previously presented to conform to our new basis of segment presentation. For further details, refer to the About Royal Bank of Canada section of our 2023 Annual Report.
(2)
Amounts for the three months ended July 31, 2023 have been revised from those previously presented.
(3)
On July 3, 2023, we completed the partial sale of RBC Investor Services operations. The completion of the sale of the business of the U.K. branch of RBC Investor Services Trust and the RBC Investor Services business in Jersey remains subject to customary closing conditions, including regulatory approvals. For further details, refer to Note 6 of our 2023 Annual Consolidated Financial Statements.
(4)
Pre-tax margin is defined as Income before income taxes divided by Total revenue.
(5)
Represents period-end spot balances.
(6)
Represents client-facing advisors across all our Wealth Management businesses.
(7)
These are non-GAAP measures and non-GAAP ratios. During the year ended October 31, 2023, we recognized impairment losses of $177 million (pre-tax $242 million) on our interest in an associated company. For further details on this specified item, including a reconciliation, refer to the Key performance and non-GAAP measures section of this Earnings Release.
Q4 2023 vs. Q4 2022
Net income decreased $607 million or 74% from a year ago, mainly due to the impact of the specified item relating to impairment losses on our interest in an associated company, higher staff costs and professional fees, largely reflecting continued investments in the operational infrastructure of City National, and the impact of legal provisions. These factors were partially offset by higher average fee-based client assets reflecting market appreciation and net sales. Adjusted net income19 decreased $430 million or 52%.18
Total revenue decreased $99 million or 2%, mainly due to the impact of the specified item relating to impairment losses on our interest in an associated company and reduced revenue following the partial sale of RBC Investor Services operations in the current year. These factors were partially offset by an increase in fee-based revenue, largely reflecting market appreciation and net sales and the inclusion of RBC Brewin Dolphin. Adjusted total revenue19 increased $143 million or 3%.
PCL increased $70 million, primarily in U.S. Wealth Management (including City National), largely due to higher provisions on impaired loans in the real estate and related and telecom and media sectors, which contributed to an increase of 20 bps in the PCL on impaired loans ratio.
Non-interest expense increased $577 million or 18%, primarily due to higher staff costs and professional fees, largely reflecting continued investments in the operational infrastructure of City National. The impact of legal provisions and the inclusion of RBC Brewin Dolphin and related costs also contributed to the increase. These factors were partially offset by reduced expenses following the partial sale of RBC Investor Services operations.
Q4 2023 vs. Q3 2023
Net income decreased $448 million or 68% from last quarter, mainly due to the impact of the specified item relating to impairment losses on our interest in an associated company, the impact of legal provisions and the gain on the partial sale of RBC Investor Services operations in the prior quarter. These factors were partially offset by higher net interest income driven by higher interest rates. Adjusted net income19 decreased $271 million or 41%.
Insurance
As at or for the three months ended
October 31
July 31
October 31
(Millions of Canadian dollars, except percentage amounts and as otherwise noted)
2023
2023
2022
Non-interest income
Net earned premiums
$
1,121
$
1,773
$
908
Investment income, gains/(losses) on assets supporting insurance policyholder liabilities (1)
(593)
18
(334)
Fee income
61
57
70
Total revenue
589
1,848
644
PCL
–
–
–
Insurance policyholder benefits and claims (1)
16
1,295
42
Insurance policyholder acquisition expense
76
84
74
Non-interest expense
173
165
157
Income before income taxes
324
304
371
Net income
$
289
$
227
$
268
Revenue by business
Canadian Insurance
$
(89)
$
1,184
$
(130)
International Insurance
678
664
774
Key ratios
ROE
51.3 %
40.7 %
46.7 %
Selected balance sheet information
Average total assets
$
23,900
$
24,100
$
22,000
Other information
Premiums and deposits (2)
$
1,297
$
1,974
$
1,071
Insurance claims and policy benefit liabilities
$
11,966
$
12,700
$
11,511
Fair value changes on investments backing policyholder liabilities (1)
(667)
(99)
(440)
Number of employees (FTE)
2,781
2,887
2,731
(1)
Includes unrealized gains and losses on investments backing policyholder liabilities attributable to fluctuation of assets designated as fair value through profit or loss (FVTPL). The investments which support actuarial liabilities are predominantly fixed income assets designated as FVTPL. Consequently, changes in the fair values of these assets are recorded in Insurance premiums, investment and fee income in the Consolidated Statements of Income and are largely offset by changes in the fair value of the actuarial liabilities, the impact of which is reflected in Insurance policyholder benefits, claims and acquisition expense (PBCAE).
(2)
Premiums and deposits include premiums on risk-based individual and group insurance and annuity products as well as segregated fund deposits, consistent with insurance industry practices.
Q4 2023 vs. Q4 2022
Net income increased $21 million or 8% from last year, mainly due to improved claims experience, a premium adjustment in the prior year, benefits from favourable reinsurance contract renegotiations and business growth. These factors were partially offset by lower favourable investment-related experience and higher capital funding costs.
Total revenue decreased $55 million or 9%, primarily reflecting the change in fair value of investments backing policyholder liabilities, which is largely offset in PBCAE as indicated below. This factor was partially offset by business growth across most products, including group annuity sales, and a premium adjustment in the prior year.
PBCAE decreased $24 million or 21%, primarily reflecting the change in fair value of investments backing policyholder liabilities, which is largely offset in revenue, improved claims experience and benefits from favourable reinsurance contract renegotiations. These factors were partially offset by lower favourable investment-related experience, business growth including group annuity sales and lower favourable annual actuarial assumption updates.
Non-interest expense increased $16 million or 10%, largely due to higher staff-related costs, including severance, and ongoing technology investments.
______________________
19
These are non-GAAP measures. For further information, including a reconciliation, refer to the Key performance and non-GAAP measures section on pages 11 to 13 of this Earnings Release.
Q4 2023 vs. Q3 2023
Net income increased $62 million or 27% from last quarter, mainly due to favourable annual actuarial assumption updates and improved claims experience. These factors were partially offset by lower favourable investment-related experience.
Capital Markets
As at or for the three months ended
October 31
July 31
October 31
(Millions of Canadian dollars, except percentage amounts and as otherwise noted)
2023
2023
2022 (1)
Net interest income (2)
$
729
$
907
$
1,099
Non-interest income (2)
1,835
1,772
1,406
Total revenue (2)
2,564
2,679
2,505
PCL on performing assets
25
51
20
PCL on impaired assets
112
158
13
PCL
137
209
33
Non-interest expense
1,678
1,620
1,679
Income before income taxes
749
850
793
Net income
$
987
$
949
$
727
Revenue by business
Corporate & Investment Banking
$
1,414
$
1,275
$
1,299
Global Markets
1,251
1,484
1,317
Other
(101)
(80)
(111)
Key ratios
ROE
14.1 %
13.4 %
10.0 %
Selected balance sheet information
Average total assets
$
1,140,600
$
1,089,500
$
1,126,400
Average trading securities
187,400
157,400
137,900
Average loans and acceptances, net
143,100
143,600
141,100
Average deposits
277,900
285,500
296,700
Other information
Number of employees (FTE)
7,253
7,775
7,017
Credit information
PCL on impaired loans as a % of average net loans and acceptances
0.31 %
0.44 %
0.03 %
For the three months ended
Estimated impact of U.S. dollar, British pound and Euro translation on key income statement items
Q4 2023 vs
Q4 2023 vs
(Millions of Canadian dollars, except percentage amounts)
Q4 2022
Q3 2023
Increase (decrease):
Total revenue
$
55
$
51
PCL
2
4
Non-interest expense
35
19
Net income
18
28
Percentage change in average US$ equivalent of C$1.00
(1) %
(2) %
Percentage change in average British pound equivalent of C$1.00
(8) %
0 %
Percentage change in average Euro equivalent of C$1.00
(8) %
0 %
(1)
Amounts have been revised from those previously presented to conform to our new basis of segment presentation. For further details, refer to the About Royal Bank of Canada section of our 2023 Annual Report.
(2)
The taxable equivalent basis (teb) adjustment for the three months ended October 31, 2023 was $117 million (July 31, 2023 – $113 million, October 31, 2022 – $142 million).
Q4 2023 vs. Q4 2022
Net income increased $260 million or 36% from a year ago, primarily due to lower taxes reflecting changes in earnings mix and higher revenue in Corporate & Investment Banking. These factors were partially offset by higher PCL and lower revenue in Global Markets.
Total revenue increased $59 million or 2%, mainly due to higher fixed income trading revenue, largely in the U.S., higher debt and equity origination across most regions, the impact of foreign exchange translation, as well as higher loan syndication activity in the U.S. These factors were partially offset by lower equity trading and foreign exchange trading revenue across all regions.
PCL increased $104 million, primarily reflecting higher provisions on impaired loans across most sectors, resulting in an increase of 28 bps in the PCL on impaired loans ratio.
Non-interest expense remained relatively flat, reflecting lower compensation costs as the prior year included higher true-ups related to our variable compensation plans. This was partially offset by the impact of foreign exchange translation and ongoing technology investments. Non-interest expense also reflects the inclusion of severance.
Q4 2023 vs. Q3 2023
Net income increased $38 million or 4% from last quarter, mainly due to lower taxes reflecting changes in earnings mix and lower PCL, mainly on impaired loans. Higher loan syndication activity, largely in the U.S., also contributed to the increase. These factors were partially offset by lower fixed income and equity trading revenue across most regions.
Corporate Support
As at or for the three months ended
October 31
July 31
October 31
(Millions of Canadian dollars)
2023
2023
2022
Net interest income (loss) (1), (2)
$
482
$
270
$
93
Non-interest income (loss) (1), (2), (3)
(515)
(273)
(381)
Total revenue (1), (3)
(33)
(3)
(288)
PCL
–
–
–
Non-interest expense (3)
133
259
(69)
Income (loss) before income taxes (1)
(166)
(262)
(219)
Income taxes (recoveries) (1)
(715)
(161)
(145)
Net income (loss)
$
549
$
(101)
$
(74)
(1)
Teb adjusted.
(2)
Amounts for the three months ended July 31, 2023 have been revised from those previously presented.
(3)
Revenue for the three months ended October 31, 2023 included losses of $150 million (July 31, 2023 – gains of $129 million, October 31, 2022 – losses of $98 million) on economic hedges of our U.S. Wealth Management (including City National) share-based compensation plans, and non-interest expense included $(128) million (July 31, 2023 – $118 million, October 31, 2022 – $(81) million) of share-based compensation expense driven by changes in the fair value of liabilities relating to our U.S. Wealth Management (including City National) share-based compensation plans.
Due to the nature of activities and consolidation adjustments reported in this segment, we believe that a comparative period analysis is not relevant.
Total revenue and Income taxes (recoveries) in each period in Corporate Support include the deduction of the teb adjustments related to the gross-up of income from Canadian taxable corporate dividends and the U.S. tax credit investment business recorded in Capital Markets. The amount deducted from revenue was offset by an equivalent increase in Income taxes (recoveries).
The teb amount for the three months ended October 31, 2023 was $117 million, compared to $113 million in the prior quarter and $142 million in the same quarter last year. For further discussion, refer to the How we measure and report our business segments section of our 2023 Annual Report.
The following identifies the material items, other than the teb impacts noted previously, affecting the reported results in each period.
Q4 2023
Net income was $549 million, primarily due to a specified item relating to certain deferred tax adjustments of $578 million, as well as a favourable impact from tax-related items. These factors were partially offset by the after-tax impact of transaction and integration costs of $167 million relating to the planned acquisition of HSBC Canada, which is treated as a specified item.
Q3 2023
Net loss was $101 million, primarily due to transaction and integration costs of $84 million relating to the planned acquisition of HSBC Canada, which is treated as a specified item.
Q4 2022
Net loss was $74 million, primarily due to residual unallocated items and unfavourable tax adjustments.
For further details on specified items, refer to the Key performance and non-GAAP measures section of this Earnings Release.
Key performance and non-GAAP measures
Performance measures
We measure and evaluate the performance of our consolidated operations and each business segment using a number of financial metrics, such as net income and ROE. Certain financial metrics, including ROE, do not have a standardized meaning under generally accepted accounting principles (GAAP) and may not be comparable to similar measures disclosed by other financial institutions.
Return on common equity
We use ROE, at both the consolidated and business segment levels, as a measure of return on total capital invested in our business. Management views the business segment ROE measure as a useful measure for supporting investment and resource allocation decisions because it adjusts for certain items that may affect comparability between business segments and certain competitors.
Our consolidated ROE calculation is based on net income available to common shareholders divided by total average common equity for the period. Business segment ROE calculations are based on net income available to common shareholders divided by average attributed capital for the period. For each segment, average attributed capital includes the capital required to underpin various risks as described in the Capital management section and amounts invested in goodwill and intangibles.
The attribution of capital involves the use of assumptions, judgments and methodologies that are regularly reviewed and revised by management as deemed necessary. Changes to such assumptions, judgments and methodologies can have a material effect on the business segment ROE information that we report. Other companies that disclose information on similar attributions and related return measures may use different assumptions, judgments and methodologies.
The following table provides a summary of our ROE calculations:
Calculation of ROE
For the three months ended
For the year ended
.
October 31, 2023
October 31, 2023
(Millions of Canadian dollars, except
percentage amounts)
Personal &
Commercial
Banking
Wealth
Management
Insurance
Capital
Markets
Corporate
Support
Total
Total
Net income available to common
shareholders
$
2,070
$
200
$
287
$
970
$
535
$
4,062
$
14,623
Total average common equity (1), (2)
$
30,700
$
23,600
$
2,250
$
27,250
$
22,050
$
105,850
$
102,800
ROE (3)
26.7 %
3.4 %
51.3 %
14.1 %
n.m.
15.2 %
14.2 %
(1)
Total average common equity represents rounded figures.
(2)
The amounts for the segments are referred to as attributed capital.
(3)
ROE is based on actual balances of average common equity before rounding.
n.m. not meaningful
Non-GAAP measures
We believe that certain non-GAAP measures (including non-GAAP ratios) are more reflective of our ongoing operating results and provide readers with a better understanding of management’s perspective on our performance. These measures enhance the comparability of our financial performance for the three months and year ended October 31, 2023 with the corresponding periods in the prior year and the three months ended July 31, 2023. Non-GAAP measures do not have a standardized meaning under GAAP and may not be comparable to similar measures disclosed by other financial institutions.
The following discussion describes the non-GAAP measures we use in evaluating our operating results.
Pre-provision, pre-tax earnings
Pre-provision pre-tax earnings is calculated as income (Q4 2023: $4,131 million; Q3 2023: $3,872 million; Q4 2022: $3,882 million; 2023: $14,866 million; 2022: $15,807 million) before income taxes (Q4 2023: $(60) million; Q3 2023: $761 million; Q4 2022: $979 million; 2023: $3,600 million; 2022: $4,302 million) and PCL (Q4 2023: $720 million; Q3 2023: $616 million; Q4 2022: $381 million; 2023: $2,468 million; 2022: $484 million). We use pre-provision, pre-tax earnings to assess our ability to generate sustained earnings growth outside of credit losses, which are impacted by the cyclical nature of the credit cycle.
Adjusted results
We believe that providing adjusted results and certain measures excluding the impact of the specified items discussed below and amortization of acquisition-related intangibles enhance comparability with prior periods and enables readers to better assess trends in the underlying businesses. Specified items impacting our results for the three months and year ended October 31, 2023 and the three months ended July 31, 2023 are:
Impairment losses: reflects impairment losses on our interest in an associated company in the fourth quarter of 2023Certain deferred tax adjustments: reflects the recognition of deferred tax assets relating to realized losses in City National associated with the intercompany sale of certain debt securities in the fourth quarter of 2023Canada Recovery Dividend (CRD) and other tax related adjustments: reflects the impact of the CRD and the 1.5% increase in the Canadian corporate tax rate applicable to fiscal 2022, net of deferred tax adjustments, which were announced in the Government of Canada’s 2022 budget and enacted in the first quarter of 2023Transaction and integration costs relating to our planned acquisition of HSBC Bank Canada (HSBC Canada)
Additional information about ROE and other key performance and non-GAAP measures can be found under the Key performance and non-GAAP measures section of our 2023 Annual Report.
Consolidated results, reported and adjusted
The following table provides a reconciliation of adjusted results to our reported results and illustrates the calculation of adjusted measures presented. The adjusted results and measures presented below are non-GAAP measures or ratios.
As at or for the three months ended
For the year ended
October 31
July 31
October 31
October 31
October 31
(Millions of Canadian dollars, except per share, number of and percentage amounts)
2023
2023
2022 (1)
2023
2022 (1)
Total revenue
$
13,026
$
14,489
$
12,567
$
56,129
$
48,985
PCL
720
616
381
2,468
484
Non-interest expense
8,143
7,861
7,209
31,173
26,609
Income before income taxes
4,071
4,633
4,861
18,466
20,109
Income taxes
(60)
761
979
3,600
4,302
Net income
$
4,131
$
3,872
$
3,882
$
14,866
$
15,807
Net income available to common shareholders
$
4,062
$
3,812
$
3,809
$
14,623
$
15,547
Average number of common shares (thousands)
1,399,337
1,393,515
1,386,925
1,391,020
1,403,654
Basic earnings per share (in dollars)
$
2.90
$
2.74
$
2.75
$
10.51
$
11.08
Average number of diluted common shares (thousands)
1,400,465
1,394,939
1,388,548
1,392,529
1,406,034
Diluted earnings per share (in dollars)
$
2.90
$
2.73
$
2.74
$
10.50
$
11.06
ROE (2)
15.2 %
14.6 %
15.6 %
14.2 %
16.4 %
Effective income tax rate
-1.5 %
16.4 %
20.1 %
19.5 %
21.4 %
Total adjusting items impacting net income (before-tax)
$
537
$
191
$
68
$
963
$
256
Specified item: HSBC Canada transaction and integration costs (3)
203
110
–
380
–
Specified item: Impairment losses on our interest in an associated company (4)
242
–
–
242
–
Amortization of acquisition-related intangibles (5)
92
81
68
341
256
Total income taxes for adjusting items impacting net income
$
703
$
46
$
16
$
(254)
$
65
Specified item: CRD and other tax related adjustments (3), (6)
–
–
–
(1,050)
–
Specified item: Certain deferred tax adjustments (3)
578
–
–
578
–
Specified item: Impairment losses on our interest in an associated company (4)
65
–
–
65
–
Specified item: HSBC Canada transaction and integration costs (3)
36
26
–
78
–
Amortization of acquisition-related intangibles (5)
24
20
16
75
65
Adjusted results (7)
Income before income taxes – adjusted
4,608
4,824
4,929
19,429
20,365
Income taxes – adjusted
643
807
995
3,346
4,367
Net income – adjusted
$
3,965
$
4,017
$
3,934
$
16,083
$
15,998
Net income available to common shareholders – adjusted
$
3,896
$
3,957
$
3,861
$
15,840
$
15,738
Average number of common shares (thousands)
1,399,337
1,393,515
1,386,925
1,391,020
1,403,654
Basic earnings per share (in dollars) – adjusted
$
2.78
$
2.84
$
2.78
$
11.39
$
11.21
Average number of diluted common shares (thousands)
1,400,465
1,394,939
1,388,548
1,392,529
1,406,034
Diluted earnings per share (in dollars) – adjusted
$
2.78
$
2.84
$
2.78
$
11.38
$
11.19
ROE – adjusted
14.6 %
15.1 %
15.8 %
15.4 %
16.6 %
Adjusted effective income tax rate
14.0 %
16.7 %
20.2 %
17.2 %
21.4 %
(1)
There were no specified items for the three months and year ended October 31, 2022.
(2)
ROE is based on actual balances of average common equity before rounding.
(3)
These amounts have been recognized in Corporate Support.
(4)
During the fourth quarter of 2023, we recognized impairment losses on our interest in an associated company. This amount has been recognized in Wealth Management.
(5)
Represents the impact of amortization of acquisition-related intangibles (excluding amortization of software), and any goodwill impairment.
(6)
The impact of the CRD and other tax related adjustments does not include $0.2 billion recognized in other comprehensive income.
(7)
Effective the second quarter of 2023, we included HSBC Canada transaction and integration costs and amortization of acquisition-related intangibles as adjusting items for non-GAAP measures and non-GAAP ratios. Therefore, comparative adjusted results have been revised from those previously presented to conform to our basis of presentation for this non-GAAP measure.
Segment results, reported and adjusted
The following table provides a reconciliation of Wealth Management adjusted results to our reported results. The adjusted results and measures presented below are non-GAAP measures or ratios.
Wealth Management
For the three months ended
For the year ended
October 31 2023 (1)
October 31 2023 (1)
Item excluded
Item excluded
Specified
Specified
(Millions of Canadian dollars, except percentage amounts and as otherwise noted)
As reported
item (2)
Adjusted
As reported
item (2)
Adjusted
Total revenue
$
4,188
$
242
$
4,430
$
17,544
$
242
$
17,786
PCL
132
–
132
328
–
328
Non-interest expense
3,749
–
3,749
14,128
–
14,128
Net income before income taxes
307
242
549
3,088
242
3,330
Net income
$
215
$
177
$
392
$
2,427
$
177
$
2,604
Net income available to common shareholders
200
177
377
2,372
177
2,549
Total average common equity (3), (4)
23,600
23,600
24,050
24,050
Revenue by business
U.S. Wealth Management (including City National)
$
1,867
$
242
$
2,109
$
7,969
$
242
$
8,211
U.S. Wealth Management (including City National) (US$ millions)
1,369
175
1,544
5,908
175
6,083
Key ratios
ROE (5)
3.4 %
6.3 %
9.9 %
10.6 %
Pre-tax margin (6)
7.3 %
12.4 %
17.6 %
18.7 %
(1)
There were no specified items for the three months and year ended October 31, 2022.
(2)
Impairment losses on our interest in an associated company.
(3)
Total average common equity represents rounded figures.
(4)
The amounts for the segments are referred to as attributed capital.
(5)
ROE is based on actual balances of average common equity before rounding.
(6)
Pre-tax margin is defined as Income before income taxes divided by Total revenue.
Consolidated Balance Sheets
As at
October 31
July 31
October 31
(Millions of Canadian dollars)
2023 (1)
2023 (2)
2022 (1)
Assets
Cash and due from banks
$
61,989
$
80,358
$
72,397
Interest-bearing deposits with banks
71,086
87,650
108,011
Securities
Trading
190,151
176,603
148,205
Investment, net of applicable allowance
219,579
196,022
170,018
409,730
372,625
318,223
Assets purchased under reverse repurchase agreements and securities borrowed
340,191
347,151
317,845
Loans
Retail
569,951
561,212
549,751
Wholesale
287,826
278,997
273,967
857,777
840,209
823,718
Allowance for loan losses
(5,004)
(4,495)
(3,753)
852,773
835,714
819,965
Segregated fund net assets
2,760
2,921
2,638
Other
Customers’ liability under acceptances
21,695
19,365
17,827
Derivatives
142,450
115,914
154,439
Premises and equipment
6,749
6,793
7,214
Goodwill
12,594
12,299
12,277
Other intangibles
5,907
5,892
6,083
Other assets
77,068
71,052
80,300
266,463
231,315
278,140
Total assets
$
2,004,992
$
1,957,734
$
1,917,219
Liabilities and equity
Deposits
Personal
$
441,946
$
434,047
$
404,932
Business and government
745,075
736,730
759,870
Bank
44,666
44,894
44,012
1,231,687
1,215,671
1,208,814
Segregated fund net liabilities
2,760
2,921
2,638
Other
Acceptances
21,745
19,407
17,872
Obligations related to securities sold short
33,651
36,653
35,511
Obligations related to assets sold under repurchase agreements and securities loaned
335,238
334,465
273,947
Derivatives
142,629
117,244
153,491
Insurance claims and policy benefit liabilities
11,966
12,700
11,511
Other liabilities
96,170
95,042
95,235
641,399
615,511
587,567
Subordinated debentures
11,386
11,202
10,025
Total liabilities
1,887,232
1,845,305
1,809,044
Equity attributable to shareholders
Preferred shares and other equity instruments
7,314
7,330
7,318
Common shares
19,167
18,512
16,984
Retained earnings
84,328
82,011
78,037
Other components of equity
6,852
4,481
5,725
117,661
112,334
108,064
Non-controlling interests
99
95
111
Total equity
117,760
112,429
108,175
Total liabilities and equity
$
2,004,992
$
1,957,734
$
1,917,219
(1)
Derived from audited financial statements.
(2)
Derived from unaudited financial statements.
Consolidated Statements of Income
For the three months ended
For the year ended
October 31
July 31
October 31
October 31
October 31
(Millions of Canadian dollars, except per share amounts)
2023 (1)
2023 (1)
2022 (1)
2023 (2)
2022 (2)
Interest and dividend income
Loans
$
11,863
$
11,219
$
8,540
$
43,463
$
26,565
Securities
4,580
3,751
2,465
14,512
7,062
Assets purchased under reverse repurchase agreements and securities borrowed
6,428
6,063
2,941
22,164
5,447
Deposits and other
1,631
1,801
952
6,852
1,697
24,502
22,834
14,898
86,991
40,771
Interest expense
Deposits and other
10,476
9,775
5,197
36,679
10,751
Other liabilities
7,299
6,599
3,308
24,517
7,015
Subordinated debentures
185
174
111
666
288
17,960
16,548
8,616
61,862
18,054
Net interest income
6,542
6,286
6,282
25,129
22,717
Non-interest income
Insurance premiums, investment and fee income
589
1,848
644
5,675
3,510
Trading revenue
408
485
451
2,392
926
Investment management and custodial fees
2,106
2,099
1,900
8,344
7,610
Mutual fund revenue
1,014
1,034
1,010
4,063
4,289
Securities brokerage commissions
363
362
349
1,463
1,481
Service charges
548
529
512
2,099
1,976
Underwriting and other advisory fees
563
472
481
2,005
2,058
Foreign exchange revenue, other than trading
248
289
266
1,292
1,038
Card service revenue
302
334
310
1,240
1,203
Credit fees
411
342
337
1,489
1,512
Net gains (losses) on investment securities
2
27
(23)
193
43
Income (loss) from joint ventures and associates
(223)
(37)
24
(219)
110
Other
153
419
24
964
512
6,484
8,203
6,285
31,000
26,268
Total revenue
13,026
14,489
12,567
56,129
48,985
Provision for credit losses
720
616
381
2,468
484
Insurance policyholder benefits, claims and acquisition expense
92
1,379
116
4,022
1,783
Non-interest expense
Human resources
4,701
4,794
4,383
18,971
16,528
Equipment
612
611
571
2,381
2,099
Occupancy
404
411
401
1,634
1,554
Communications
348
324
319
1,271
1,082
Professional fees
706
592
472
2,223
1,511
Amortization of other intangibles
369
369
354
1,487
1,369
Other
1,003
760
709
3,206
2,466
8,143
7,861
7,209
31,173
26,609
Income before income taxes
4,071
4,633
4,861
18,466
20,109
Income taxes
(60)
761
979
3,600
4,302
Net income
$
4,131
$
3,872
$
3,882
$
14,866
$
15,807
Net income attributable to:
Shareholders
$
4,129
$
3,870
$
3,876
$
14,859
$
15,794
Non-controlling interests
2
2
6
7
13
$
4,131
$
3,872
$
3,882
$
14,866
$
15,807
Basic earnings per share (in dollars)
$
2.90
$
2.74
$
2.75
$
10.51
$
11.08
Diluted earnings per share (in dollars)
2.90
2.73
2.74
10.50
11.06
Dividends per common share (in dollars)
1.35
1.35
1.28
5.34
4.96
(1)
Derived from unaudited financial statements.
(2)
Derived from audited financial statements.
Consolidated Statements of Comprehensive Income
For the three months ended
For the year ended
October 31
July 31
October 31
October 31
October 31
(Millions of Canadian dollars)
2023 (1)
2023 (1)
2022 (1)
2023 (2)
2022 (2)
Net income
$
4,131
$
3,872
$
3,882
$
14,866
$
15,807
Other comprehensive income (loss), net of taxes
Items that will be reclassified subsequently to income:
Net change in unrealized gains (losses) on debt securities and loans at fair value
through other comprehensive income
Net unrealized gains (losses) on debt securities and loans at fair value through other
comprehensive income
(541)
(85)
(849)
(14)
(2,241)
Provision for credit losses recognized in income
(11)
(3)
(3)
(14)
(16)
Reclassification of net losses (gains) on debt securities and loans at fair value through other
comprehensive income to income
3
(21)
22
(131)
(12)
(549)
(109)
(830)
(159)
(2,269)
Foreign currency translation adjustments
Unrealized foreign currency translation gains (losses)
3,444
(1,878)
3,878
2,148
5,091
Net foreign currency translation gains (losses) from hedging activities
(1,383)
722
(1,292)
(1,208)
(1,449)
Reclassification of losses (gains) on foreign currency translation to income
–
(160)
–
(160)
(18)
Reclassification of losses (gains) on net investment hedging activities to income
–
146
–
146
17
2,061
(1,170)
2,586
926
3,641
Net change in cash flow hedges
Net gains (losses) on derivatives designated as cash flow hedges
797
10
963
216
1,634
Reclassification of losses (gains) on derivatives designated as cash flow hedges to income
67
(7)
–
146
194
864
3
963
362
1,828
Items that will not be reclassified subsequently to income:
Remeasurement gains(losses) on employee benefit plans (3)
(132)
147
92
(344)
821
Net gains(losses) from fair value changes due to credit risk on financial liabilities designated at fair
value through profit or loss
299
(388)
390
(576)
1,747
Net gains (losses) on equity securities designated at fair value through other comprehensive
income
26
–
(3)
44
50
193
(241)
479
(876)
2,618
Total other comprehensive income (loss), net of taxes
2,569
(1,517)
3,198
253
5,818
Total comprehensive income (loss)
$
6,700
$
2,355
$
7,080
$
15,119
$
21,625
Total comprehensive income attributable to:
Shareholders
$
6,693
$
2,356
$
7,068
$
15,110
$
21,604
Non-controlling interests
7
(1)
12
9
21
$
6,700
$
2,355
$
7,080
$
15,119
$
21,625
(1)
Derived from unaudited financial statements.
(2)
Derived from audited financial statements.
(3)
Includes $(9) million that was reclassified from other comprehensive income to retained earnings for the three months ended July 31, 2023 and the year ended October 31, 2023.
Consolidated Statements of Changes in Equity
For the three months ended October 31, 2023 (1)
Treasury –
preferred
shares and
other equity
instruments
Other components of equity
Preferred
shares and
other equity
instruments
Treasury –
common
shares
FVOCI
securities
and loans
Foreign
currency
translation
Cash flow
hedges
Total other
components
of equity
Equity
attributable to
shareholders
Non-
controlling
interests
Common
shares
Retained
earnings
Total equity
(Millions of Canadian dollars)
Balance at beginning of period
$
7,323
$
18,670
$
7
$
(158)
$
82,011
$
(1,967)
$
4,556
$
1,892
$
4,481
$
112,334
$
95
$
112,429
Changes in equity
Issues of share capital and other equity instruments
–
728
–
–
–
–
–
–
–
728
–
728
Common shares purchased for cancellation
–
–
–
–
–
–
–
–
–
–
–
–
Redemption of preferred shares and other equity
instruments
–
–
–
–
–
–
–
–
–
–
–
–
Sales of treasury shares and other equity instruments
–
–
54
699
–
–
–
–
–
753
–
753
Purchases of treasury shares and other equity
instruments
–
–
(70)
(772)
–
–
–
–
–
(842)
–
(842)
Share-based compensation awards
–
–
–
–
–
–
–
–
–
–
–
–
Dividends on common shares
–
–
–
–
(1,893)
–
–
–
–
(1,893)
–
(1,893)
Dividends on preferred shares and distributions on
other equity instruments
–
–
–
–
(67)
–
–
–
–
(67)
(3)
(70)
Other
–
–
–
–
(45)
–
–
–
–
(45)
–
(45)
Net income
–
–
–
–
4,129
–
–
–
–
4,129
2
4,131
Total other comprehensive income (loss), net of taxes
–
–
–
–
193
(549)
2,056
864
2,371
2,564
5
2,569
Balance at end of period
$
7,323
$
19,398
$
(9)
$
(231)
$
84,328
$
(2,516)
$
6,612
$
2,756
$
6,852
$
117,661
$
99
$
117,760
For the three months ended October 31, 2022 (1)
Treasury –
preferred
shares and
other equity
instruments
Other components of equity
Preferred
shares and
other equity
instruments
Treasury –
common
shares
FVOCI
securities
and loans
Foreign
currency
translation
Cash flow
hedges
Total other
components
of equity
Equity
attributable to
shareholders
Non-
controlling
interests
Common
shares
Retained
earnings
Total
equity
(Millions of Canadian dollars)
Balance at beginning of period
$
7,323
$
17,367
$
5
$
(275)
$
76,466
$
(1,527)
$
3,108
$
1,431
$
3,012
$
103,898
$
100
$
103,998
Changes in equity
Issues of share capital and other equity instruments
–
49
–
–
–
–
–
–
–
49
–
49
Common shares purchased for cancellation
–
(98)
–
–
(884)
–
–
–
–
(982)
–
(982)
Redemption of preferred shares and other equity
instruments
–
–
–
–
–
–
–
–
–
–
–
–
Sales of treasury shares and other equity instruments
–
–
50
1,034
–
–
–
–
–
1,084
–
1,084
Purchases of treasury shares and other equity instruments
instruments
–
–
(60)
(1,093)
–
–
–
–
–
(1,153)
–
(1,153)
Share-based compensation awards
–
–
–
–
–
–
–
–
–
–
–
–
Dividends on common shares
–
–
–
–
(1,774)
–
–
–
–
(1,774)
–
(1,774)
Dividends on preferred shares and distributions on
other equity instruments
–
–
–
–
(67)
–
–
–
–
(67)
(1)
(68)
Other
–
–
–
–
(59)
–
–
–
–
(59)
–
(59)
Net income
–
–
–
–
3,876
–
–
–
–
3,876
6
3,882
Total other comprehensive income (loss), net of taxes
–
–
–
–
479
(830)
2,580
963
2,713
3,192
6
3,198
Balance at end of period
$
7,323
$
17,318
$
(5)
$
(334)
$
78,037
$
(2,357)
$
5,688
$
2,394
$
5,725
$
108,064
$
111
$
108,175
(1)
Derived from unaudited financial statements.
For the year ended October 31, 2023 (1)
Treasury –
preferred
shares and
other equity
instruments
Other components of equity
Preferred
shares and
other equity
instruments
Treasury –
common
shares
FVOCI
securities
and loans
Foreign
currency
translation
Cash flow
hedges
Total other
components
of equity
Equity
attributable to
shareholders
Non-
controlling
interests
Common
shares
Retained
earnings
Total equity
(Millions of Canadian dollars)
Balance at beginning of period
$
7,323
$
17,318
$
(5)
$
(334)
$
78,037
$
(2,357)
$
5,688
$
2,394
$
5,725
$
108,064
$
111
$
108,175
Changes in equity
Issues of share capital and other equity instruments
–
2,080
–
–
1
–
–
–
–
2,081
–
2,081
Common shares purchased for cancellation
–
–
–
–
–
–
–
–
–
–
–
–
Redemption of preferred shares and other equity
instruments
–
–
–
–
–
–
–
–
–
–
–
–
Sales of treasury shares and other equity instruments
–
–
515
3,659
–
–
–
–
–
4,174
–
4,174
Purchases of treasury shares and other equity
instruments
–
–
(519)
(3,556)
–
–
–
–
–
(4,075)
–
(4,075)
Share-based compensation awards
–
–
–
–
4
–
–
–
–
4
–
4
Dividends on common shares
–
–
–
–
(7,443)
–
–
–
–
(7,443)
–
(7,443)
Dividends on preferred shares and distributions on
other equity instruments
–
–
–
–
(236)
–
–
–
–
(236)
(21)
(257)
Other
–
–
–
–
(18)
–
–
–
–
(18)
–
(18)
Net income
–
–
–
–
14,859
–
–
–
–
14,859
7
14,866
Total other comprehensive income (loss), net of taxes
–
–
–
–
(876)
(159)
924
362
1,127
251
2
253
Balance at end of period
$
7,323
$
19,398
$
(9)
$
(231)
$
84,328
$
(2,516)
$
6,612
$
2,756
$
6,852
$
117,661
$
99
$
117,760
For the year ended October 31, 2022 (1)
Treasury –
preferred
shares and
other equity
instruments
Other components of equity
Preferred
shares and
other equity
instruments
Treasury –
common
shares
FVOCI
securities
and loans
Foreign
currency
translation
Cash flow
hedges
Total other
components
of equity
Equity
attributable to
shareholders
Non-
controlling
interests
Common
shares
Retained
earnings
Total equity
(Millions of Canadian dollars)
Balance at beginning of period
$
6,723
$
17,728
$
(39)
$
(73)
$
71,795
$
(88)
$
2,055
$
566
$
2,533
$
98,667
$
95
$
98,762
Changes in equity
Issues of share capital and other equity instruments
750
99
–
–
(1)
–
–
–
–
848
–
848
Common shares purchased for cancellation
–
(509)
–
–
(4,917)
–
–
–
–
(5,426)
–
(5,426)
Redemption of preferred shares and other equity
instruments
(150)
–
–
–
(5)
–
–
–
–
(155)
–
(155)
Sales of treasury shares and other equity instruments
–
–
552
4,922
–
–
–
–
–
5,474
–
5,474
Purchases of treasury shares and other equity
instruments
–
–
(518)
(5,183)
–
–
–
–
–
(5,701)
–
(5,701)
Share-based compensation awards
–
–
–
–
2
–
–
–
–
2
–
2
Dividends on common shares
–
–
–
–
(6,946)
–
–
–
–
(6,946)
–
(6,946)
Dividends on preferred shares and distributions on
other equity instruments
–
–
–
–
(247)
–
–
–
–
(247)
(5)
(252)
Other
–
–
–
–
(56)
–
–
–
–
(56)
–
(56)
Net income
–
–
–
–
15,794
–
–
–
–
15,794
13
15,807
Total other comprehensive income (loss), net of taxes
–
–
–
–
2,618
(2,269)
3,633
1,828
3,192
5,810
8
5,818
Balance at end of period
$
7,323
$
17,318
$
(5)
$
(334)
$
78,037
$
(2,357)
$
5,688
$
2,394
$
5,725
$
108,064
$
111
$
108,175
(1)
Derived from audited financial statements.
CAUTION REGARDING FORWARD-LOOKING STATEMENTS
From time to time, we make written or oral forward-looking statements within the meaning of certain securities laws, including the “safe harbour” provisions of the United States Private Securities Litigation Reform Act of 1995 and any applicable Canadian securities legislation. We may make forward-looking statements in this document, in other filings with Canadian regulators or the SEC, in reports to shareholders, and in other communications. In addition, our representatives may communicate forward-looking statements orally to analysts, investors, the media and others. Forward-looking statements in this document include, but are not limited to, statements relating to our financial performance objectives, vision and strategic goals, the expected closing of the transaction involving HSBC Bank Canada, the expected closing of the transaction involving the U.K. branch of RBC Investor Services Trust and the RBC Investor Services business in Jersey, and includes statements made by our President and Chief Executive Officer. The forward-looking statements contained in this document represent the views of management and are presented for the purpose of assisting the holders of our securities and financial analysts in understanding our financial position and results of operations as at and for the periods ended on the dates presented, as well as our financial performance objectives, vision, strategic goals and priorities and anticipated financial performance, and may not be appropriate for other purposes. Forward-looking statements are typically identified by words such as “believe”, “expect”, “suggest”, “seek”, “foresee”, “forecast”, “schedule”, “anticipate”, “intend”, “estimate”, “goal”, “commit”, “target”, “objective”, “plan”, “outlook”, “timeline” and “project” and similar expressions of future or conditional verbs such as “will”, “may”, “might”, “should”, “could”, “can” or “would” or negative or grammatical variations thereof.
By their very nature, forward-looking statements require us to make assumptions and are subject to inherent risks and uncertainties, both general and specific in nature, which give rise to the possibility that our predictions, forecasts, projections, expectations or conclusions will not prove to be accurate, that our assumptions may not be correct, that our financial performance, environmental & social or other objectives, vision and strategic goals will not be achieved, and that our actual results may differ materially from such predictions, forecasts, projections, expectations or conclusions.
We caution readers not to place undue reliance on our forward-looking statements as a number of risk factors could cause our actual results to differ materially from the expectations expressed in such forward-looking statements. These factors – many of which are beyond our control and the effects of which can be difficult to predict – include, but are not limited to: credit, market, liquidity and funding, insurance, operational, regulatory compliance (which could lead to us being subject to various legal and regulatory proceedings, the potential outcome of which could include regulatory restrictions, penalties and fines), strategic, reputation, legal and regulatory environment, competitive, model, systemic risks and other risks discussed in the risk sections of our annual report for the fiscal year ended October 31, 2023 (the 2023 Annual Report), including business and economic conditions in the geographic regions in which we operate, Canadian housing and household indebtedness, information technology, cyber and third-party risks, geopolitical uncertainty, environmental and social risk (including climate change), digital disruption and innovation, privacy and data related risks, regulatory changes, culture and conduct risks, the effects of changes in government fiscal, monetary and other policies, tax risk and transparency, and our ability to anticipate and successfully manage risks arising from all of the foregoing factors. Additional factors that could cause actual results to differ materially from the expectations in such forward-looking statements can be found in the risk sections of our 2023 Annual Report, as may be updated by subsequent quarterly reports.
We caution that the foregoing list of risk factors is not exhaustive and other factors could also adversely affect our results. When relying on our forward-looking statements to make decisions with respect to us, investors and others should carefully consider the foregoing factors and other uncertainties and potential events, as well as the inherent uncertainty of forward-looking statements. Material economic assumptions underlying the forward-looking statements contained in this document are set out in the Economic, market and regulatory review and outlook section and for each business segment under the Strategic priorities and Outlook sections in our 2023 Annual Report, as such sections may be updated by subsequent quarterly reports. Except as required by law, we do not undertake to update any forward-looking statement, whether written or oral, that may be made from time to time by us or on our behalf.
Additional information about these and other factors can be found in the risk sections of our 2023 Annual Report, as may be updated by subsequent quarterly reports. Information contained in or otherwise accessible through the websites mentioned does not form part of this document. All references in this document to websites are inactive textual references and are for your information only.
ACCESS TO QUARTERLY RESULTS MATERIALS
Interested investors, the media and others may review this quarterly Earnings Release, quarterly results slides, supplementary financial information and our 2023 Annual Report at rbc.com/investorrelations.
Quarterly conference call and webcast presentation
Our quarterly conference call is scheduled for November 30, 2023 at 8:30 a.m. (EST) and will feature a presentation about our fourth quarter and 2023 results by RBC executives. It will be followed by a question and answer period with analysts. Interested parties can access the call live on a listen-only basis at rbc.com/investorrelations/quarterly-financial-statements.html or by telephone (416-340-2217 or 866-696-5910, passcode: 3725409#). Please call between 8:20 a.m. and 8:25 a.m. (EST).
Management’s comments on results will be posted on our website shortly following the call. A recording will be available by 5:00 p.m. (EST) from November 30, 2023 until February 27, 2024 at rbc.com/investorrelations/quarterly-financial-statements.html or by telephone (905-694-9451 or 800-408-3053, passcode: 3344559#).
ABOUT RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com.
We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
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SOURCE Royal Bank of Canada